Thursday, 21 July 2011

Squeak, Squeak

I've gone all misty-eyed for the halcyon days of my last two IVFs.

Not for the injections, or bloatedness. Not because I miss my morning pessary (or afternoon pessary, or night-time bum-treat) or because I yearn to give just one more vial of blood for that much sought-after heroine-chic look.

What I miss is having a named nurse.

Anyone who has read this blog for a while (and I am gratified that there are a fair few of you out there) might recall the traumas I have had in the past trying to speak to someone, anyone, at my hospital to work out what was going on.

Then I was given a name, a woman on the end of the phone who could answer my queries and knew who I was.

Now that I have used up my free-IVF tokens this support system isn't there. "Shouldn't be a problem" I hear you cry (metaphorically I haven't started hearing voices. Yet) "you are now in the private system surely each phone call tinkles like swiftly falling coins and is picked up faster than a dropped fifty pound note ."

That is certainly true, when I call the private clinic.

However, I am not trying to speak to the private clinic. Despite the NHS trying to alcohol-wipe their hands of me, I am clinging on like a particularly virulent bacteria.

I still need a hysteroscopy (womb scrape for the initiated) before my next IVF.  Whilst this might well be a factor resulting in my infertility, treating it is bigger than infertility, therefore I still get this treatment and biopsies on the NHS.

I was told a month ago I would be referred for the hystroscopy. I am quite well aware that there is going to be a waiting list but I would have expected to have had some communication by now - even if it is for a date well into 2014.

I called my old reproductive unit, of course I'm not a patient there anymore so they couldn't really help.  They gave me a number but when I call it, it is answered by an anonymous voice mail - not even telling me what department I am calling.  Naturally my plaintive messages remain unresponded to.

So today I got back on my squeaky wheel and resubmitted my application for most persistent and annoying (im)patient of 2011. I emailed the head consultant. (Thank you NHS for making every email address a known formula of first name dot last name).

Well, it worked at Christmas so I am hoping for a repeat performance.



9 comments:

  1. Good luck!!! Navigating through these systems is terrible sometimes!

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  2. How annoying. I'm quite impressed with your squeakiness, though! Hopefully this will work!

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  3. Good for you for being pushy. I hope you get a response soon!

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  4. Could your GP sort this one for you maybe? x

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  5. The only way is squeaking. Damn it. We shouldn't HAVE to beg and plead with the NHS to find out if and when we're getting treatment. GAH.

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  6. Yep, annoy the hell outta 'em. Make them return your call out of not wanting to hear another message from you. Er, you know what I mean. Luck! :)

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  7. The worst thing anyone can do is give out an email address (insert evil laugh) - if they don't respond promptly, give that address out to all the spam/porn sites you can find. Actually, the worst is if someone were to give out the doctor's cell phone number - do you think any of those News of the World disgraced employees are looking for a part-time gig? Surely they could find that info for you. ;)

    Good luck. I hope you get some answers.

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  8. It's so bad for morale, isn't it, waiting for a call. Makes you feel like you've been jilted. Much better to take the initiative, I think.

    Good luck in any case. Hope they get back soooooooon.

    (The GP route is an idea, if not.)

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  9. turquoisenancy22 July 2011 at 18:25

    I've found leaving on average 2/3 voicemail messages per day for three weeks worked.. Also, do speak to your GP as with my fertility issue I got a reference number and website to book my appoitment..

    Good luck!! I feel your pain. Currently appealing for IVF to be made available to me a with my local London borough- you can only be persistant...

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I've resisted word verification for ages but I'm getting so many spam comments at the moment that I think it is time. Sorry!